Privacy Policy
1. Information We Collect
We may collect the following types of information:
a. Personal Information
Name
Email address
Phone number
Mailing address
Appointment details
Customer notes and alteration preferences
b. Automatically Collected Information
IP address
Browser type
Device type
Referral source
Pages visited
Time spent on site
We collect this data using tools such as Google Analytics and Meta Pixel.
2. How We Use Your Information
We use your information to:
Provide tailoring and alteration services
Respond to inquiries and customer service requests
Schedule and confirm appointments
Send promotional offers, updates, or event notifications (only with consent)
Improve website functionality and performance
Send SMS notifications, alerts, and reminders (with your opt-in)
3. SMS Text Messaging
By providing your phone number and opting in through a website form, Facebook lead form, or verbally, you consent to receive SMS messages from Fashion Alterations related to:
Appointment reminders
Promotional offers
Special event notices
Message frequency varies. Message and data rates may apply.
Text HELP for help
Text STOP to unsubscribe at any time
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services.
4. Sharing Your Information
We do not sell or rent your personal information. We may share limited data with trusted third-party service providers for:
Appointment scheduling
Email or SMS communication tools
Web analytics (Google Analytics, Meta Pixel)
Customer relationship management systems (CRM)
These partners are contractually obligated to safeguard your information and only use it for the purposes we authorize.
5. Cookies and Tracking Technologies
We use cookies and similar tracking tools to improve your browsing experience, gather usage data, and serve retargeting ads. You can disable cookies through your browser settings.
6. Data Retention and Security
We retain personal information only as long as needed to fulfill the purposes outlined above or as required by law. We implement reasonable security measures to protect against unauthorized access or disclosure.
7. Children’s Privacy
This website is not intended for children under the age of 13, and we do not knowingly collect personal information from minors
8. Your Rights
You may request to:
Access the personal data we hold about you
Correct inaccuracies in your data
Delete your data (subject to legal or contractual requirements)
Opt out of marketing communications at any time
To make a request, please contact us at:
[email protected]
(512) 452-9119
9. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. When we do, we’ll update the Effective Date at the top. Continued use of our website or services after changes are posted constitutes acceptance of those changes.
10. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us:
Fashion Alterations
3301 Hancock Drive, Suite 2
Austin, TX 78731
(512) 452-9119
[email protected]